Terms of service

OVERVIEW: 

This website is operated by Call Moyo Throughout the site, the terms “we”, “us” and “our” refer to the Hair Queen LA brand. We offer this platform, including all information, tools, and services, to you—the user—conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site or purchasing from the collection, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These apply to everyone: browsers, vendors, customers, and contributors. If you do not agree to these terms, you may not access the Kingdom or use our services.

THE MISSION: CAMEROON GROWTH & THE 10 FOUNTAINS

At Hair Queen LA, our success is measured by the change we create. By agreeing to these Terms, you acknowledge that you are supporting a mission-driven brand.

  • Infrastructure & Water: A portion of our proceeds is dedicated to the "Road to 10 Fountains" mission, providing clean, drinkable water to Big Moyo’s home village in Bassa, Cameroon.
  • Educational Empowerment: We are committed to the growth of Cameroon’s youth, providing thousands of textbooks and school fees to ensure the next generation of dreamers has the tools to succeed.
  • Community Responsibility: Your purchase is a vote for global equity and a reinvestment into the roots that made this empire possible.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our products for any unauthorized or illegal purpose. A breach of any Term will result in an immediate termination of your Services.

SECTION 2 - THE GENERAL CODE

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted. You agree not to reproduce, duplicate, copy, or sell any portion of the Service or the Big Moyo brand identity without express written permission.

SECTION 3 - ACCURACY OF ARTISTRY

Our wigs are handcrafted works of art. While we strive for 100% accuracy, we are not responsible if information on this site is not always current or complete. This site may contain historical information about Big Moyo’s journey which is provided for reference only.

SECTION 4 - SERVICE & PRICE MODIFICATIONS

The luxury hair market is dynamic. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the Service (or mission-specific drops) without notice.

SECTION 5 - THE EXOTIC COLLECTION (PRODUCTS)

Certain products are available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

  • Visuals: We make every effort to display the colors and textures of our hair as accurately as possible. However, monitor displays vary, and each custom unit is unique.
  • Availability: We reserve the right to limit sales to any person or geographic region to ensure quality control.

SECTION 6 - BILLING & ACCOUNT INTEGRITY

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person or household. You agree to provide current, complete, and accurate purchase and account information so that we can fulfill your order and continue our missions without delay.

SECTION 7 - THIRD-PARTY LINKS

Our site may feature materials from third-party partners. We are not responsible for examining the content or accuracy of third-party websites. Any harm or damages related to third-party goods are not the responsibility of Hair Queen LA.

SECTION 8 - USER FEEDBACK & CREATIVE SUBMISSIONS

If you send us creative ideas or testimonials, you agree that we may, at any time, edit, copy, and publish them in any medium. We are under no obligation to pay compensation for comments or keep them confidential.

SECTION 9 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property; (c) to harass or discriminate based on race, ethnicity, or national origin; (d) to upload malicious code. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. You expressly agree that your use of the service is at your sole risk. In no case shall Hair Queen LA, Big Moyo, or our affiliates be liable for any injury, loss, or claim arising from your use of the service or products procured through the site.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless Hair Queen LA and our partners from any claim made by a third-party due to your breach of these Terms or your violation of any law.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 13 - SMS MARKETING & CONSENT

By providing your phone number, you consent to receive recurring automated marketing texts (e.g., cart reminders, mission updates) from Hair Queen LA. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe.

SECTION 14 - CONTACT THE EMPIRE

Questions about the Terms of Service or our Cameroon Growth missions should be sent to: info@callmoyo.com